With new automobile provide constraints and a cost-of-living disaster fuelling an ageing car parc within the UK, trusted and dependable aftersales companies are set to be more and more valued by motorists.
Towards this backdrop AM is poised to share recommendation and perception on sustaining a loyal buyer base for servicing and automobile upkeep within the newest of a sequence of “Normal Supervisor Information to…” webinars.
Swansway Group director Peter Smyth, Wessex Garages group operations director Darren Lakin and Drayton Motors managing director Darren Bradford will probably be on a panel to share their automobile retail companies’ key methods for retaining clients to assist maximise the productiveness of their workshops.
Click on right here to register for the free-to-view, 45-minute Normal Managers’ Information to Buyer Retention webinar will happen from 2pm on Tuesday, September 27, and is delivered to AM’s viewers in partnership with SecretService.
Among the many topics being mentioned in the course of the September 27 webinar will probably be:
- The retention instruments your dealership has and methods to leverage them.
- Constructing belief: the significance of lasting buyer relationships.
- Driving your knowledge to ship valued reminders and recommendation.
- Holding in contact: the worth of chasing amber work alternatives
Internet hosting the net occasion will probably be AM Information and options editor Tom Sharpe. He stated: “It’s a very well timed topic to discover with the brand new seasonal aftersales peak upon us.
“Retailers needs to be conscious that, even when the workshops are full, it’s very important that they proceed to nurture good buyer relationships and leverage their knowledge to make sure that commerce returns time-after-time.”
Register for the webinar by clicking right here now.